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Professional Journey

A dedicated professional focused on redefining guest connections through marketing and strategic service.

June 2026 – Present

January 2026 – April 2026

May 2025 – July 2025

Summer 2024 & Summer 2025

Union Square Hospitality

    Union Square Hospitality Group, Marketing Intern – New York, NY • Partner with the corporate marketing team to support integrated marketing initiatives, brand campaigns, and cross-functional projects across multiple restaurant concepts. • Support guest engagement initiatives through website enhancements, brand partnerships, special events, photoshoots, and digital marketing content that strengthen customer acquisition and loyalty. • Design and present AI-powered guest personalization concepts integrating POS, CRM, and reservation data to automate personalized guest recognition, service notes, and targeted marketing communications across multiple restaurant brands. • Conduct a portfolio-wide audit of digital guest touchpoints including reservation platforms, social media, and restaurant websites to identify opportunities to improve views, customer engagement, and loyalty. • Research emerging hospitality tech and AI applications to identify opportunities to improve guest experience and operational efficiency.

TAG Digital Marketing

    TAG Digital Marketing Australia, Marketing Strategy Intern – Sydney, Australia • Leveraged AI-powered marketing insights and customer analytics to develop recommendations that improved customer journeys for hospitality and tourism clients. • Collaborated with analytics, creative, and partnership teams to develop integrated marketing strategies to support client growth.

Century & Sunningdale

    Century Country Club, Hospitality Operations & Membership Marketing Intern – Westchester, NY • Supported the General Manager of one of the World’s Top 100 Platinum Clubs across front- and back-of-house functions to strengthen luxury guest experience and service delivery. • Assisted in membership marketing initiatives to improve member engagement and retention. • Collaborated on planning and executing private events to ensure seamless service and operational excellence for guests.

Primera & WEDC Strategy

    Primera Global, Virtual Marketing Strategy Intern – Remote • Worked with the CEO to evaluate customer segments, competitive positioning, and growth opportunities for an international experiential travel company. • Conducted market research and audience analysis to strengthen customer acquisition strategy. • Developed marketing recommendations to improve brand awareness and client lead generation. Women’s Enterprise Development Center (WEDC), Intern – Hastings, NY • Conducted customer and competitive research to support development of a new online marketplace for entrepreneurs. • Evaluated technology platforms to recommend improvements to marketplace functionality and user engagement.

Education

I’m currently exploring the intersection of hospitality, experience design, and innovation.

Boston University, Boston, MA

BS in Hospitality Administration, Minor in Innovation & Entrepreneurship – Graduating Dec 2026

Core University Studies

Diving into Experience Management, Revenue Management, and Strategic Brand Marketing for the future.

Specialized Coursework

Focusing on Hospitality Experience & Innovation and Food & Beverage Management in a real-world context.

Continuing Education

Studying luxury hospitality and events, plus the evolving role of AI in modern customer service.

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